Privacy policy

Privacy Policy

Last updated: November 2026

Who we are
This website is operated by Sleigh Slide. This policy explains what personal information we collect, how we use it, and your choices. If you have questions, email us at easycartexpress1@gmail.com.

Information we collect
When you visit our site or place an order, we collect:
1. Order details: your name, email address, phone number, shipping address, billing address and the items you bought.
2. Payment information: your payment is processed by our payment providers. We do not see or store your full card number.
3. Device and usage data: your IP address, browser type, device type, pages viewed, time on site and the website you came from. We collect this through cookies and similar technologies.
4. Messages: anything you send us by email.

How we use your information
We use your information to:
1. Process and ship your orders
2. Send order confirmations, shipping updates and tracking links
3. Reply to your questions and handle replacements and refunds
4. Prevent fraud and keep the site secure
5. Understand how people use the site and improve it
6. Show you relevant ads and measure how well they work
7. Meet legal and tax requirements

Who we share it with
We share only what is needed with:
1. Shopify, which hosts our store and processes orders and payments
2. Payment processors such as PayPal and card networks
3. Shipping carriers and fulfillment partners, so they can deliver your order
4. Advertising and analytics services, such as Meta, to measure and improve our ads
We do not sell your personal information for money. Where the law treats sharing data for advertising as a "sale" or "sharing", you can opt out using the options below.

Cookies and tracking
We use cookies to keep your cart working, remember your preferences, measure traffic and run advertising. You can block or delete cookies in your browser settings, but parts of the site may stop working.

How long we keep your information
We keep order information for as long as needed to fulfil your order and to meet tax, accounting and legal requirements. After that we delete or anonymize it.

Your choices and rights
Depending on where you live, you may have the right to:
1. Ask what personal information we hold about you
2. Ask us to correct or delete it
3. Opt out of the sale or sharing of your personal information, and of targeted advertising
4. Withdraw consent where we rely on it
5. Not be treated unfairly for using these rights
To make a request, email easycartexpress1@gmail.com with your name and the email used for your order. We will reply within 30 days. We may need to verify your identity first. You can also opt out of advertising data sharing on our data sharing opt-out page.

Marketing emails
If you receive marketing emails from us, you can unsubscribe at any time using the link in the email. We will still send order and service messages.

Security
We use reasonable measures to protect your information, including secure checkout provided by Shopify. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children
Our site is not meant for children under 13, and we do not knowingly collect their information.

International visitors
Our store is run from Canada and your information may be processed in Canada, the United States and other countries where our service providers operate.

Changes to this policy
We may update this policy from time to time. The version posted on this site is the one that applies.

Contact
Email: easycartexpress1@gmail.com